Returns & Refund Policy

Returns & Refund Policy

Can I return my product?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your craft kit, you can request a return within 30 days of receiving your order. Please ensure the product is unused and in its original packaging.

How do I initiate a return?
To start a return, please email us at [email protected] with your order number and reason for return. We will provide you with the return address.

What are the conditions for returning the product?

1. The product is unused and in its original packaging.
2. The product is not damaged and is in a resalable condition.

Who pays for the return shipping?
Unless the product is defective or there was an error with your order, return shipping costs are the responsibility of the customer.

How long will it take to process my refund?
Once we receive and inspect the returned product, we will issue a refund to your original payment method within 3-5 business days.

Are there any restocking fees?
We do not charge any restocking fees, and there are no additional fees for returning your product.

What if I received a damaged or incorrect item?
If you received a damaged or incorrect item, please contact us immediately. We will provide a free return and replacement after confirming the issue.